I'm unable to make my appointment, what can I do?

  • June 4, 2020

I'm unable to make my appointment, what can I do?

We are making every effort to ensure newly appointment and rescheduled tests meet your original requests times slots and ideal dates. However, due to the large number of tests we have had to reschedule and the rising demand for the test following the easing of the lockdown, most centres now have limited availability and popular appointment times such as early mornings and Saturdays may not be available. Some centres in high volume areas such as London, Newcastle and Manchester have waiting lists of around four to six weeks.

If you have been issued a new appointment which is either unsuitable or you are unable to attend, please e-mail info@ukconstructioncards.org ASAP with your full name and booking number. We can reschedule tests for free but need to receive your requires at least 84 hours prior to the start of your test. In addition, we appreciate your waiting time may be longer than expected and receive many requests for earlier dates. In every case, we aim to ensure your new appointment date is the first that is available in your area.

Please see our terms and conditions for full details of our rescheduling policy.


How to book your CSCS card test today

Book Your CITB Health & Safety Test for a CSCS Card by following the below steps.

1. Complete our simple booking form.

Quick and easy online booking form, available in multiple languages, all exams covered at UK CITB centres. Secure payments using our payment portal.

2. Receive your appointment

We will check your requested dates against the appointments available to give you the best possible match. Unable to attend on your allocated date? Free rescheduling is available (just email us with your booking number, subject to terms)

3. Attend your exam

Attend your chosen centre on your given date/time and complete your CITB exam. Upon completion you will be given instructions on how to apply for your CSCS card.

Need a CSCS Card? Book your CITB exam at an official centre with us

Take the hassle out of CITB exam booking and finding a test centre. Using our service, its quick and easy and provides peace of mind.

  • Quick and easy online CITB exam booking.
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